Privacy Policy

1. Introduction

This Privacy Policy explains how RNDgrid Pvt Ltd, operating under the brand name Researcho.ai, collects, uses, stores, shares and protects personal information when you use our website, platform, software, tools or related services.

Researcho.ai is a research-focused talent and opportunity platform that helps researchers create structured profiles, showcase their work and connect with relevant R&D jobs, internships, projects, expert opportunities, startups, industries, institutions and recruiters.

By using Researcho.ai, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information.

2.1 Account Information

When you create an account, we may collect:

• Name.
• Email address.
• Phone number.
• Password or login credentials.
• Profile photo, if uploaded.
• Login method, such as email or third-party authentication.
• Account creation date and account activity.

2.2 Research Profile Information

For researcher users, we may collect:

• Education details, University, institute or organisation details.
• Degree, department, field of study and research area.
• Skills and technical expertise, Research interests.
• Work experience, Internships.
• Publications, Projects, Patents, Instruments handled, Software tools used.
• Certifications or achievements.
• Google Scholar, ORCID, LinkedIn, personal website or other profile links, if provided.
• Job, internship or collaboration preferences.

2.3 CV, Resume and Uploaded Documents

If you upload your CV, resume or other documents, we may collect and process the information contained in those files. This may include your education, experience, research work, contact details, skills, publications, projects and other professional information.

2.4 Recruiter and Organisation Information

For recruiters, companies, startups, institutions or organisations, we may collect:

• Name, Work email, Phone number, Organisation name, Designation.
• Company website, Hiring or opportunity requirements.
• Job, internship, project or collaboration details.
• Communication history with us.

2.5 Communication Information

When you contact us, submit a form or communicate through the platform, we may collect:

• Messages, Queries, Feedback, Support requests.
• Email or call communication details.

2.6 Technical and Usage Information

We may automatically collect:

• IP address, Browser type, Device type, Operating system.
• Pages visited, Time spent on the platform, Referral source.
• Clicks, searches and usage activity.
• Cookies and similar tracking information.

2.7 Publicly Available or User-Provided External Information

If you provide links to public profiles, such as Google Scholar, ORCID, LinkedIn, institutional pages, publication pages or personal websites, we may use publicly available information from those sources to improve your profile, verify details or enhance matching. We do not claim ownership over third-party or publicly available information.

3. How We Use Your Information

We may use your information to:

• Create and manage your account and research profile.
• Convert CVs into structured profiles and extract skills, education, publications, projects and experience.
• Recommend relevant jobs, internships, projects or opportunities.
• Help recruiters, startups, industries or institutions discover suitable researchers.
• Improve AI-based matching and search.
• Communicate with you about opportunities, updates or support.
• Verify account or profile information and prevent misuse, spam, fraud or unauthorised access.
• Improve platform performance and user experience.
• Analyse usage trends, comply with legal obligations and enforce our Terms & Conditions.

4. AI-Based Processing

Researcho.ai may use AI, automation and machine learning tools to process profile, CV and opportunity-related data. This may include CV parsing, skill extraction, research area classification, profile scoring or structuring, job and opportunity matching, researcher recommendations, recruiter-side search and discovery, and profile improvement suggestions.

AI-generated outputs may not always be accurate. Users are encouraged to review and correct their profile information.

5. Sharing of Information

We may share your information in the following cases.

5.1 With Recruiters and Opportunity Providers

If you create a research profile, relevant information from your profile may be visible or shared with authorised recruiters, startups, industries, institutions or opportunity providers for hiring, internship, research, collaboration or R&D-related purposes.

5.2 With Service Providers

We may share data with trusted service providers who help us operate the platform, such as cloud hosting providers, database providers, email and communication tools, analytics providers, authentication providers, AI and automation service providers, payment providers, and security and infrastructure providers. These providers are expected to process data only for the services they provide to us.

5.3 With Legal or Regulatory Authorities

We may disclose information if required by law, court order, government authority, legal process or to protect our rights, users, platform or business.

5.4 Business Transfers

If RNDgrid Pvt Ltd is involved in a merger, acquisition, investment, restructuring or sale of assets, user information may be transferred as part of that transaction, subject to appropriate safeguards.

6. Public Profile Visibility

Some profile information may be visible to recruiters, organisations or other authorised users depending on the platform’s features and your profile settings. This may include Name, Education, Research area, Skills, Experience, Publications, Projects, Location, Profile links, and Opportunity preferences.

You should avoid uploading confidential or sensitive information that you do not want to be shared with relevant opportunity providers.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to keep you logged in, remember preferences, improve user experience, understand platform usage, monitor performance, improve security, and support analytics and marketing.

You may disable cookies through your browser settings, but some platform features may not work properly.

8. Legal Basis for Processing

We process personal data for lawful purposes, including:

• Providing the platform and services requested by you.
• Managing your account and profile.
• Matching researchers with relevant opportunities.
• Communicating with you, improving and securing the platform.
• Complying with legal obligations.
• Pursuing legitimate business purposes, where permitted, based on your consent where required.

You may withdraw consent where applicable, subject to legal, contractual or operational limitations.

9. Data Retention

We retain your information for as long as necessary to provide the platform services, maintain your account, enable opportunity matching, resolve disputes, comply with legal obligations, prevent fraud or misuse, and enforce agreements.

If you request account deletion, we will take reasonable steps to delete or anonymise your personal information, unless retention is required for legal, contractual, security or legitimate business reasons.

10. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration or disclosure. However, no digital platform, internet transmission or storage system is completely secure. You are responsible for keeping your login credentials confidential.

11. Your Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Update your profile.
• Withdraw consent where applicable.
• Request deletion of your account or data.
• Raise a grievance about data handling or ask questions about how your data is processed.

To exercise these rights, contact us at akash@researcho.ai.

12. User Responsibilities

You are responsible for ensuring that the information you provide is accurate and lawful. You should not upload:

• False or misleading information.
• Confidential information without permission.
• Sensitive personal data not required for the platform.
• Third-party personal data without authorisation.
• Documents or content that violate any law or third-party rights.

13. Children’s Privacy

Researcho.ai is primarily intended for students, researchers, professionals, recruiters and organisations. If a user is below 18 years of age, they should use the platform only with appropriate consent or supervision where required. We do not knowingly collect children’s personal data for unlawful profiling, behavioural monitoring or targeted misuse.

14. International Data Transfer

Your information may be stored or processed on servers located in India or other countries, depending on our service providers and technical infrastructure. Where data is transferred outside India, we take reasonable steps to ensure appropriate safeguards in accordance with applicable law.

15. Marketing Communications

We may send you emails, messages or notifications about platform updates, relevant opportunities, profile suggestions, research jobs or internships, recruiter interest, new features, events, webinars or announcements.

You may opt out of non-essential marketing communications by contacting us or using unsubscribe options where available. Important service-related communications may still be sent when necessary.

16. Third-Party Websites

The platform may contain links to third-party websites, such as recruiter websites, institutional pages, publication pages, job listings, profile pages or external tools. We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before sharing information with them.

17. Data Accuracy

We try to keep profile and opportunity information accurate, but we cannot guarantee that all information is always complete, updated or error-free. Users are responsible for reviewing and updating their own profile information. Recruiters and organisations are responsible for ensuring that their opportunity details are accurate.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of Researcho.ai after updates means you accept the revised Privacy Policy.

19. Grievance and Contact Details

For privacy-related queries, correction requests, deletion requests, grievances or complaints, please contact: